TEL-RCS Privacy POLICY

Effective Date: 01-Oct-2024

1. Introduction

This Privacy Policy describes how TEL-RCS Mobile App (“we,” “our,” or “us”) collects, uses, and protects user information. By using our app, you consent to the data practices described in this policy.

2. Information We Collect
3. Geolocation Data

• We collect and track real-time geolocation information to monitor daily movements for job responsibilities, and to validate travel and daily allowances (TA & DA) effectively.
• Geolocation tracking begins when you start your workday on the app and may continue as per work requirements.

1. Other User Data

• Contact information (e.g., name, mobile number) for authentication and communication purposes.
• Device information such as model and operating system for app performance optimization.

3. How We Use Collected Information
4. Geolocation Data Usage

• Work Tracking: To verify that daily movements align with assigned work duties and locations.
• TA & DA Calculation: Geolocation data enables the accurate calculation of travel and daily allowances based on daily routes and travel distances.
• Job Responsibility Assurance: To ensure that each user is performing tasks within designated areas.

1. Other Data Usage

• Support & Communication: To communicate work updates, support requests, and service changes.
• Improvement of Services: To analyze app usage trends and optimize functionality.

4. Data Sharing & Disclosure

• We do not sell or rent personal data to third parties.
• We may share data with third-party service providers strictly for the purpose of processing information on our behalf, such as analytics or app hosting.
• We may disclose information as required by law or to protect our legal rights.

5. Data Security

• We take data security seriously and implement measures to protect data against unauthorized access, alteration, or disclosure.
• Data is encrypted during transmission and stored securely within our systems.

6. User Rights

• Access: You may request access to your geolocation data and other information collected by the app.
• Opt-out: While you may disable geolocation tracking from your device settings, please note that this may affect TA & DA calculations and job responsibility tracking.
• Data Deletion: You may request data deletion by contacting us; however, certain data may be retained for legal purposes or record-keeping.

7. Changes to This Policy

We may periodically update this Privacy Policy. Changes will be communicated through the app, and continued usage constitutes acceptance of the updated terms.

8. Contact Us

For any questions regarding this Privacy Policy, please contact us at:

• Email: bll.misit@bll.transcombd.com
• Phone: 017089100
• Address: [House 22 Road 4 Block F Banani Dhaka,Bangladesh]